• Trees that are still standing or trunks cut as long as possible allow us to optimize results and minimize waste, though we can work with cut logs, milled wood, and reclaimed lumber as well

• We can work with any number of trees/logs - from a single yard tree to acres of sustainably managed forest - though the cost per board foot (BFT = 144 cubic inches) to produce Full-Circle lumber generally decreases as more logs are processed

• NYH does not take down trees, though we dovetail with arborists to make sure threes are cut in a way that best yields the materials needed

• NYH works with a vetted network of sawyers and kiln operators. We manage the juggernaut of transport, milling and drying to seamlessly achieve high-quality timber products.

• Location​ of mills and kilns used for each project depend on the client’s site and sawyer and/or kiln availability.

• In most cases, logs are transported to a mill, though portable mills can be brought to the site. The latter requires a flat accessible area and a tolerance for the noise, sawdust, and waste wood that results from the milling process

Logs are ideally over 13”D and 7-19’L. Many kilns can generally dry wood up to about 19' (faster drying) or 20’L (slower drying for longer lead times) and 4” thick. Thicker wood can be created though is difficult to dry, limiting its applications

• Costs vary widely depending on project size, timeframe and materials specified, though kiln dried Full-Circle wood averages around $7-9/BFT for raw materials. Pricing is provided as an estimate only as unforeseen labor costs may arise during the log transport, milling and/or handling. Any additional expenses are communicated and approved before advancing to the next step of the project

• Wood can be dried in as little as 8-10 weeks. Depending on the species, thickness, and kilns available, the wood can benefit from air drying from two months to a year, or more. Fabrication generally takes 10-14 weeks, depending on the size and complexity of the project

• Some mills will store air drying lumber for a monthly fee.

• Kiln dried wood not required for fabrication purposes will be returned to the client. It is best stored in a dry indoor location. Storage may be facilitated by NYH for a monthly fee, contact us for availability & pricing

All products are made to order and unreturnable.

We accept checks, cash and bank transfers. Credit cards are also welcome and incur a 3% fee.

NYH are facilitators, though can communicate warranty policies of the vendors that we work with and advocate for our clients on any issues that may arise